osCommerce Knowledge Base
Orders | Last Update: 13th June, 2005 Article ID: 171 |
- Introduction
- Orders
- Editing Orders
- Summary
- Products
- Status History
- Invoice
- Packing Slip
Introduction
All orders received for the store will be displayed in the orders section. There are a number of actions that can be carried out on an order.
Orders
Figure 1 shows the Orders listing page under the Admin>Customers>Orders section.
Figure 1. Orders listing page under the Admin>Customers>Orders section.
To change the details click the "wrench graphic tool" under the "Action" column next to the "Title" being edited. To remove click the blue trashcan.
Editing Orders
- Summary
The first screen after clicking to edit a customer is the Summary page of the customer which includes the Shipping Address, the Billing Address, the Payment Method, the Status of the order, and the Total all at a glance.
Figure 2 shows the Orders Edit Summary listing page under the Admin>Customers>Orders>Edit>Summary section.
Figure 2. Orders Edit Summary listing page under the Admin>Customers>Orders>Edit>Summary section.
Products
The details of the products ordered are listed.
Figure 3 shows the Products Editing listing page under the Admin>Customers>Orders>Edit>Products section.
Figure 3. Products Editing listing page under the Admin>Customers>Orders>Edit>Products section.
Status History
In the Status History area the store owner can change the status of an order, type a new comment to the customer to read when logged into their store account, and by checking the "Notify Customer" and "Append Comments" boxes the customer is notified and a new comment is added for tracking.
Figure 4 shows the Status History listing page under the Admin>Customers>Orders>Edit>Status History section.
Figure 4. Status History listing page under the Admin>Customers>Orders>Edit>Status History section.
Invoice
The Invoice graphic link causes a new browser window to open and gives the store owner a printable version of the invoice for the selected order with the purchased products listed and the cost.
Packing Slip
The Packing Slip graphic link causes a new browser window to open and gives the store owner a printable version of the packing slip for the selected order which only includes the name of the products ordered and not the payment details.
NOTE:
The Invoice and Packing Slip can show the store's company image by editing the oscommerce.gif in admin/images/oscommerce.gif. Also, another image sized about 204x50 can be added to the admin/images folder and the graphic name changed in the admin/invoice.php and admin/packingslip.php files if desired.
The Invoice and Packing Slip can show the store's company image by editing the oscommerce.gif in admin/images/oscommerce.gif. Also, another image sized about 204x50 can be added to the admin/images folder and the graphic name changed in the admin/invoice.php and admin/packingslip.php files if desired.